FAQs

Shipping

• We only ship within the 48 contiguous United States.
• $10 flat rate shipping for all orders.
• We only ship USPS Priority Mail.
• We ship all plant packages on MONDAYS ONLY to ensure your plants arrive as quickly as possible. All orders after 8am Monday will be shipped out on the following Monday.
• All plants are shipped bare root, without soil or pots, unless otherwise noted. Orders within North Carolina may ship with soil and pots.
• Plants and/or merch may ship in separate boxes. You will receive tracking information for each package.
• Please note that photos are for illustrative purposes only. You may not receive the exact same plant as photographed when you order, unless specifically marked. We will include a plant in similar size, shape, color, and maturity. All plants have variation and as such crested, monstrose, and variegated specimens shipped to you may not be exactly the same as the product listed for sale. 

Returns

• Due to the fact that we ship live rare plants and made-to-order goods, we cannot offer any refunds or returns. All plants are FINAL SALE and sold as-is. 
• If you have any questions about your order or need to contact us about a plant please email us at: capefearcactus@gmail.com or submit a request through our Contact Us page.